Your use of the Website shall be deemed to constitute your consent to be bound by this Agreement and shall be enforceable in the same way as if you had signed this Agreement. If you do not agree to be bound by this agreement, please do not use the website, do not order, and do not use a company product.
1. ARBITRATION AGREEMENT. Although disputes with our valued customers are rare, in the unlikely event of a dispute, we have established this arbitration agreement. Please read this agreement carefully. You accept the terms of this agreement by retaining the product(s) shipped in connection with this agreement (the “products”) for more than thirty (30) days after receipt. If you do not agree to the terms of this agreement, you may return the product to company within thirty (30) days of receipt for a full refund. This arbitration agreement (“agreement”) affects your legal rights and remedies by providing that disputes between you and the manufacturer, distributor and/or seller of this product (collectively, “company”), must be resolved through binding arbitration and not in court. It also provides that any dispute cannot be resolved in a class action or other proceeding where you represent other persons or other persons represent you, and that no class or representative arbitrations are permitted. Please carefully read all terms in this agreement.
2. RESOLUTION OF CLAIMS OR DISPUTES. Any claim or dispute between you and Company (or any of Company’s subsidiaries or affiliates) arising out of or relating in any way to the Product or this Agreement shall be resolved through final, binding arbitration. This arbitration obligation is reciprocally binding on both you and the Company and applies regardless of whether the claim or dispute involves a tort, fraud, misrepresentation, product liability, negligence, violation of a statute, or any other legal theory. Both you and Company specifically acknowledge and agree that you waive your right to bring a lawsuit based on such claims or disputes and to have such lawsuit resolved by a judge or jury.
3. LIMITATION OF LEGAL REMEDIES. All arbitrations under this Agreement shall be conducted on an individual (and not a class-wide) basis, and an arbitrator shall have no authority to award class-wide relief. You acknowledge and agree that this Agreement specifically prohibits you and the Company from commencing arbitration proceedings as a representative of others or joining in any arbitration proceedings brought by any other person. The parties agree that no class or representative actions of any type are permitted.
4. ARBITRATION PROCEDURES. a. Before instituting arbitration, if you have any dispute, we strongly encourage you to contact the Company to try to resolve the matter by correspondence. b.The arbitration of any claim or dispute under this Agreement shall be conducted by an arbitrator who has at least five years of experience conducting arbitrations. c. The arbitration of any claim or dispute under this Agreement shall be conducted in Baddi (HP), India. d. The Company shall not pay costs for the arbitration of claims. The Company shall pay the fees and costs of its own counsel, experts and witnesses and shall not be able to recoup them from you even if you do not prevail in the arbitration. Unless otherwise provided by law, you acknowledge and agree that you shall pay the fees and costs of your own counsel, experts and witnesses.
5. CHOICE OF LAW.The arbitration provisions of this Agreement and any arbitration conducted pursuant to the terms of this Agreement shall be governed by the Indian judiciary. In this respect, the parties acknowledge that this Agreement involves a transaction conducted in interstate commerce. Otherwise, this Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of Baddi (HP), India
6. SEVERABILITY. If any provision of this Agreement is declared or found to be unlawful, unenforceable or void, such provision will be ineffective only to the extent that it is found unlawful, unenforceable or void, and the remainder of the provision and all other provisions shall remain fully enforceable.
7. ELIGIBILITY. In order to use the Website, you must be (a) 18 years or older and have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws; or (b) 13 years or older and have your parent or guardian’s consent to the Agreement. The Website is not intended for children under the age of 13 and no person under the age of 13 may use the Website. If you use the Website, you are affirming that you are at least 13 years old.
8. USER-GENERATED CONTENT. Subject to the limitations set forth herein, you may upload any photographs, comments, video clips, reviews and other communications and content to the Website (“Your Content”). Unless we indicate otherwise, by posting or submitting Your Content to the Website, you grant Company a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content, and the name submitted in connection with such content, throughout the world in any media now known or hereafter conceived. Company and its affiliates are free to use any ideas, concepts or know-how contained in Your Content for any purpose whatsoever including, but not limited to, developing, manufacturing, distributing and marketing products using such information. You represent and warrant that (a) you own or otherwise control all of the rights to Your Content; (b) that Your Content is accurate; (c) that use of Your Content does not violate this Agreement and will not cause injury to any person or entity; and (d) that you will indemnify Company for all claims relating to Your Content. We will not be responsible or liable to you or to any third party for the content or accuracy of Your Content. Company has the right, but not the obligation, to monitor and edit or remove any activity or content. Company takes no responsibility and assumes no liability for Your Content or for any of Your Content posted by a third party.
9. USER CONDUCT. You must only use the Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website. You may not without our prior written consent: (i) copy, reproduce, rent, lease, loan or sell content retrieved from the Website; (ii) modify, distribute, or re-post any content on the Website for any purpose; or (iii) use the content of the Website for any commercial exploitation whatsoever. In using the Website, you further agree: (a) not to disrupt or interfere with the security of, or otherwise abuse, the Website, or any services, system resources, accounts, servers, or networks connected to or accessible through the Website or an affiliated or linked Website; (b) not to disrupt or interfere with any other user’s enjoyment of the Website or affiliated or linked Website; (c) not to upload, post, or otherwise transmit through or on the Website any viruses or other harmful, disruptive, or destructive files; (d) not to use, frame, or utilize framing techniques to enclose any Company trademark, logo, or other proprietary information (including the images found on the Website, the content of any text, or the layout/design of any page or form contained on a Website page) without Company’s express written consent; (e) not to reverse engineer, or create derivative works based on the Website or any content (including, without limitation, any software) available through the Website. (f) not to use meta tags or any other “hidden text” utilizing a Company name, trademark, or product name without Company’s express written consent; (g) not to deep link to the Website without Company’s express written consent; (h) not to create or use a false identity on the Website, share your account information, or allow any person besides yourself to use your account to access the Website; (i) not to collect or store personal data about others; (j) not to attempt to obtain unauthorized access to the Website or portions of the Website that are restricted from general access; (k) not to post any material that is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or is otherwise in violation of any law. You further agree not to post any copyrighted material unless the copyright is owned by you; (l) to comply with all applicable laws regarding your use of the Website.
10. PROTECTION OF INTELLECTUAL PROPERTY RIGHTS AND LICENSE. You acknowledge that content available through the Website, including, without limitation, content in the form of text, graphics, software, music, sound, photographs, and videos, and content provided by suppliers, sponsors, or third-party advertisers (“Intellectual Property Rights”), is protected by copyright, trademarks, patents, or other proprietary rights and laws. You are hereby granted a non-exclusive, non-transferable, revocable, limited license to view, copy and print content retrieved from the Website for the sole purpose of using or placing an order via the Website, provided that you do not remove or obscure the copyright notice or other notices displayed on the content. Except as expressly provided in this Agreement, nothing contained in this Agreement or on the Website shall be construed as conferring any other license or right, expressly, by implication, by estoppel, or otherwise under any of Company’s or a third party’s Intellectual Property Rights. Any rights not expressly granted herein are reserved.
11. DISCLAIMER REGARDING INFORMATION PROVIDED ON THE WEBSITE. The information (including, without limitation, advice and recommendations) on the website is not intended as medical or healthcare advice, or to be used for medical diagnosis or treatment, for any individual problem. It is also not intended as a substitute for professional advice and services from a qualified healthcare provider familiar with your unique facts. Always seek the advice of your physician or other qualified healthcare provider regarding any medical condition before starting any new treatment. Your use of the website is subject to the additional disclaimers and caveats that may appear throughout the website. Company and its agents assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, services, or other material on the website. While company strives to keep the information on the website accurate, complete, and up-to-date, company cannot guarantee, and will not be responsible for, any damage or loss related to the accuracy, completeness, or timeliness of the information on the website.
12. DISCLAIMER OF WARRANTIES WITH RESPECT TO USE OF THE WEBSITE. The website is provided on an “as is” and “as available” basis. Except as specifically provided herein, to the fullest extent permissible pursuant to applicable law, company expressly disclaims all warranties of any kind, whether express or implied, including, without limitation, any warranties of merchantability, fitness for a particular purpose and non-infringement. Company does not make any warranty that the website will meet your requirements, or that access to the website will be uninterrupted, timely, secure or error-free, or that defects, if any, will be corrected. Company makes no warranties as to the results that may be obtained from the use of the website or as to the accuracy, quality, or reliability of any information obtained through the website. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the website is used at your own risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. No advice or information, whether oral or written, obtained by you from company or through the website shall create any warranty not expressly made herein.
14. PURCHASING ITEMS FROM US.
Product Representations. Company reserves the right, without prior notice, to discontinue or change specifications and prices on products without incurring any obligation to you. Company takes reasonable precautions to try to ensure that the prices quoted on the Website are correct, and to describe the items available on the Website as accurately as possible and to depict the most up to date packaging. However, when ordering products, please note that Company does not warrant that product descriptions are accurate, complete, reliable, current, or error-free, or that product packaging depicted on the Website will match the actual product that you receive. If a product described on the Website is not as described when you receive it, or the packaging on the Website does not match the product you receive, your sole remedy is to return it to us in an unused and undamaged condition in accordance with our Return Policy, which is listed on the Website under Customer Service. Company’s descriptions of, or references to, products not owned by Company do not imply endorsement of that product, or constitute a warranty by Company.
Pricing Errors and Omissions. Please be aware that prices, availability and other purchase terms are subject to change without prior notice. We make every effort to ensure the accuracy of the information on the Website and to correct errors once discovered. Company reserves the right to revoke any stated offer to correct any errors, inaccuracies, or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover an error has occurred after your credit card has been charged and your order is cancelled as a result of the error, your credit card will be refunded the full amount of your order. Order Placement and Acceptance. If you order a product, payment must be received by Company prior to Company’s acceptance of the order. Company may require additional information regarding your order if you have not provided all of the information required, and may cancel or limit an order any time after it has been placed. Your order is expressly conditioned on acceptance of this Agreement. Once a properly completed order, your authorization and a form of payment has been received, we will promptly locate the item(s) you have ordered to place them in line for shipment. All items are subject to availability. We will promptly inform you if the product(s) you have ordered are not available and we may offer you alternative product(s) of equal quality and value. If the extent of your conduct found be fraudulent, such as purchasing products through the use of fake or stolen cards, Company will also report you to federal, state and/or local enforcements authorities.
Shipping and Risk of Loss. Company will add applicable shipping and processing fees to your order. Unless otherwise noted, Company will use commercially reasonable efforts to ship products within a reasonable time after receipt of your properly completed order. Although Company may provide delivery or shipment timeframes or dates, you understand that those are Company’s good-faith estimates and may be subject to change. You further understand that product availability may be limited and particular products may not be available for immediate delivery, in which case the products will be delivered when they become available. If your order will be delayed (either from the date specified at the time of order or, if no date was specified, beyond 30 days from the date of your order, Company will use reasonable good faith efforts to contact you. If Company cannot contact you or you no longer wish to receive the item, Company will cancel the order and promptly refund the amount tendered, and will do so within 7 business days if made using third-party credit card, such as a Visa or MasterCard. Company shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery. All items purchased from the Website are delivered to shipment carriers. The risk of loss and title for such items pass to you upon our delivery to the carrier. Company may reject orders where the stated delivery address is outside the United States.
Payment Information. In ordering products through the Website, by telephone, or otherwise, you agree to provide only true, accurate, current, and complete payment information. By placing an order, you represent and warrant that you will only provide payment information which is yours or for which you are authorized to provide. Company shall have the right to cancel your order or to suspend or terminate your account if we have grounds to believe that you have provided inaccurate, not current, fraudulent, or incomplete payment information to Company, or for any other reason that we, in our sole discretion, deem appropriate. You agree that your placement of an electronic order on the Website is sufficient to satisfy any applicable Statute of Frauds, and no further writing is required.
International Orders. Company does not directly sell certain Company products in any jurisdiction other than the United States of America, as these products may not be approved for sale in other jurisdictions. While Company may choose to accept orders for the purchase of its products from non-U.S. residents, the acceptance of such orders and the sale of such products will be subject to the following conditions: (a)You agree that the purchase of any Company products by you, as a non-U.S. resident, shall be (i) ex works Company’s facilities in the United States per Incoterms 2010, with all title risk and loss in the products passing to you in the United States; (c)You hereby expressly authorize and direct Company to load and ship the purchased products to your shipping address, and to contract on your behalf with a courier company for that purpose; and (d)You are the principal importer of record and will undertake responsibility for all applicable taxes, shipping, customs clearance, duties and import requirements from Company’s facilities in the United States to your foreign shipping address.
We take great pride in the quality of the products we offer and your satisfaction is our ultimate goal. Our customers have the right to return the product within thirty (30) days after the product has been delivered.
The customer must inform TVC Life Sciences Limited of its wish to return the product by sending an email to email@example.com within the aforementioned period of fourteen (14) days after the product has been delivered to the customer. This email should include the following information: order number, name, phone number, email address and delivery address.
After receipt of this e-mail, TVC Life Sciences Limited will approve the return request by providing a Return Authorisation number (“RA Number”) to the customer. After receipt of the RA number, the customer will have an additional fourteen (14) days to return the product to TVC Life Sciences Limited. The customer must bear the costs for shipping the products to TVC Life Sciences Limited.
Returns are only valid on the customer's most current order. Returned products must be unused, undamaged and returned in its original unopened packaging with its original packing slip. Returns attempted without satisfying all of the aforementioned conditions, will not be accepted. Customers must bear the costs of shipping the goods to TVC Life Sciences Limited.
The customer is responsible for the chosen shipping method of the returns. The risk of the product will transfer to TVC Life Sciences Limited when TVC Life Sciences Limited has received the Product. This means that TVC Life Sciences Limited cannot be held responsible for any returns which are (for example) lost and/or damaged in the mail when being returned. We therefore advise you to choose for registered shipment, request tracking information and ensure the package containing the returned product(s). TVC Life Sciences Limited does not make any exceptions to this policy.
After receiving and accepting the returned products, TVC Life Sciences Limited will refund the total product price to the Client within fourteen (14) days.
If your package was damaged in shipment by the carrier, please save the box and the merchandise and notify us immediately.
All international packages could be charged with customs fees upon their arrival in the country of destination. These costs are determined by the country of arrival. TVC Life Sciences Limited cannot be held accountable for these charges, the customer is responsible for handling the costs. TVC Life Sciences Limited cannot predict the amount of duties and taxes charged by the customs authorities as these charges vary widely. If you have other questions regarding duties and taxes in your country, please contact your local customs office.
Return the unused portion for a complete refund of your purchase price (less shipping and processing).
TVC LIFESCIENCES LTD
MANAKPUR , P.O. LODHIMAJRA ,
NALAGARH, DIST. SOLAN (H.P)- 173205
ELECTRONIC COMMUNICATIONS, SIGNATURES AND AGREEMENTS.
The information communicated on the Website constitutes an electronic communication. When you communicate with Company through the Website or via other forms of electronic media, such as e-mail, you are communicating with Company electronically. You agree that Company may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that Company provides to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication (e.g., by Company or you).
You further acknowledge and agree that by clicking on the button labeled “SUBMIT”, “DOWNLOAD”, “I ACCEPT” or such similar links as may be designated by Company, you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Agreement and any hyperlinks contained herein. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including, without limitation, the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 (the “E-Sign Act”) or other similar statutes, You hereby agree to the use of electronic signatures, contracts, orders and other records and to electronic delivery of notices, policies and records of transactions initiated or completed through the website or services offered by company. Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature, delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.
15. COMMUNICATIONS WITH COMPANY.
You acknowledge that telephone calls to or from Company are monitored and recorded and you agree to such monitoring and recording. You verify that any contact information provided to Company, including, but not limited to, your mailing address, shipping address, e-mail address, residential phone number, and mobile phone number is true and accurate. You further verify that you are the telephone subscriber and/or that you own any telephone numbers that you provide to Company. You acknowledge that by voluntarily providing your telephone numbers to Company, you expressly agree to be contacted at the telephone numbers you provide. You consent to receive e-mails, pre-recorded voice messages and/or autodialed calls (including text messages) by or on behalf of Company relating to this Agreement, any purchase or transaction with Company, matters related to your account (including debt collection), and promotions regarding Company products. These communications may be made by or on behalf of Company, even if your phone number is registered on any state or federal Do Not Call list. You acknowledge that you may incur a charge for these calls by your telephone carrier and that Company will not be responsible for these charges.
16. LIMITATION ON COMPANY’S LIABILITY.
You expressly understand and agree that under no circumstances will company, its suppliers, parents, subsidiaries, representatives, affiliates or agents be liable for indirect, special, incidental, or consequential damages. This includes without limitation, any loss of use, loss of profits, loss of data, loss of goodwill, cost of procurement of substitute services, or any other indirect, special, incidental, or consequential damages. This applies regardless of the manner in which damages are caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability) or otherwise resulting from (1) the use of, or the inability to use, the website; (2) the use of, or the inability to use, items purchased on the website; or (3) the cost of procurement of substitute services or items.
You agree to indemnify and hold harmless Company, its directors, officers, employees, agents, co-branders, suppliers, subsidiaries, parents, and affiliates, from and against any and all liability, losses, claims, demands, disputes, damages, and costs of any kind, including, without limitation, reasonable attorneys’ fees and costs of litigation resulting from or in any way connected with (i) your use of the Website; (ii) information you submit or transmit through the Website; (iii) privacy, tort or other claims (e.g., claims under the Federal Telephone Consumer Protection Act or its state law equivalent) relating to the provision of personal information (e.g., telephone number) to Company that is not owned by you, in contravention of this Agreement; and/or (iv) your breach of this Agreement.
18. TERMINATION OF WEBSITE.
You agree that Company may, in its sole discretion, and at any time, terminate or suspend its operation of the Website or your use of the Website, without prior notice to you, for any reason that Company, in its sole discretion, deems appropriate. You further agree that Company will not be liable to you or to any third party for the consequences of such termination or suspension. In the event of any termination of your use of or access to the Website, you agree that the provisions of the Agreement regarding protection of intellectual property rights and license, indemnification, disclaimer regarding information provided on the website, disclaimer of warranties with respect to use of the website, limitation on Company’s liability, and pre-dispute, mandatory binding arbitration, and class action waiver shall survive any such termination.
19. REMEDIES FOR COMPANY.
In order to avoid irreparable injury to Company, in the event of any breach or threatened breach by you of the provisions of this Agreement, we shall be entitled to seek an injunction and/or other equitable relief restraining such breach. Nothing in this Agreement shall be construed as prohibiting Company from pursuing any other remedies available to it for such breach or threatened breach, including the recovery of monetary damages from you.
20. MODIFICATIONS TO THE AGREEMENT.
21. TRADEMARK NOTICES.
All trademarks and service marks displayed on the Website are the property of Company or their respective owners. You may not use or display any trademarks or service marks owned by Company without Company’s prior written consent. You may not use or display any other trademarks or service marks displayed on the Website without the permission of their owners.
22. COPYRIGHT POLICY.
It is Company’s policy to respect the copyright and intellectual property rights of others. Company may remove content that appears to infringe the copyright or other intellectual property rights of others. In addition, Company may terminate access by users who appear to infringe the copyright or other intellectual property rights of others. Further, Company complies with the Digital Millennium Copyright Act. If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide Company’s Copyright Agent the following information:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
- A description of the copyrighted work that you claim has been infringed.
- A description of where the material that you claim is infringing is located on the Website.
- Your address, telephone number, and e-mail address.
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury (e.g., notarized affidavit), that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Please direct inquiries regarding infringement issues by email to firstname.lastname@example.org
23. OTHER IMPORTANT TERMS.
24. Shipping policy
Your order will be shipped out within 2-3 business days once you have placed your order. Your order will also be shipped and billed directly and discreetly to you. Unless you enrolled in our auto-delivery program, you won’t receive any future shipments, but you WILL be able to see and feel the difference that Remesol™ can make in your life.